Now Hiring:

Sales Representative   Salem Oregon

“Since competition always happens at the bottom, we strive for collaboration to happen at the top”

Be a part of our sales team.

Who we are:

Swedenborg&Finch Corp is a general contractor with a passion for creating exterior and interior systems with ergonomic spaces.  We are proud to be a collaborative company that works on creativity and functionality.  Our vision sees the need to collaborate with a wide array of professional people and prioritize the customer.  The customer’s needs, desires, and satisfaction above all else, are the most important aspect of the sale.  Aside from customer service, the customer experience is our final goal.  We see the customer as the central focus of every interaction and the decision-making process.  We build a relationship based on trust and genuine understanding to create long-term value rather than just a single transaction.  So, we are not in the business of the single sale but in the business of repetition.  

Our services are targeted to realtors, fellow contractors, homeowners, and commercial developers. We also specialize in supporting the engineering and architectural sectors with our architectural drafting services.

The Role:

We are seeking Sales Representatives to join our team and work closely with our project manager to learn about the roofing industry, products, and practices. In this role, the ideal candidate will be responsible for providing customer support to their assigned territories, coordinating sales activities, managing customer inquiries, writing contracts and processing orders. The ultimate goal of this position is to train the right candidate to become a Sales Representative for Swedenborg&Finch Corp.

Responsibilities:

• Provide exceptional customer service to clients, responding promptly to inquiries, and ensuring customer satisfaction.

• Act as a liaison between the office team and customers, ensuring that orders and requests are processed accurately and in a timely manner.
• Coordinate and communicate with all departments:
• Scheduling
• Design Support
• Project Management
• and vendors to ensure accurate and efficient order fulfillment.

• Attend sales meetings and training sessions to learn about products, sales techniques, and industry developments.
• Communicating and demonstrating the company’s products, services, and policies.
• Meet Swedenborg&Finch *metrics.  See definition below.
• Assist with trade shows and other marketing events.
• Participate in industry events and trade shows to promote our products and services.
• Perform other duties as assigned.
• Drive a company car to run errands and purchases dedicated to every project.

• Act as a project manager at the job site if the crew needs extra help when finishing any project.

• OSHA training and basic knowledge of safety in the job site is required at all times.

Qualifications:

• Strong written and verbal communication skills.
• High school diploma or equivalent; bachelor’s degree in construction, business, or a related field preferred but not required.
• Be willing to learn thru visual training and hands on.
• Excellent interpersonal and customer service skills.
• Strong attention to detail and ability to multitask.
• Ability to work in a fast-paced, team-oriented environment, as well as independently.
• Proficient in Microsoft Office (Word and Excel) and  *AutoCad software.

*AutoCad drafting not required.

• Willingness to travel occasionally for industry events, training and or sales in different surrounding counties.

Training and Development Company Culture.

The candidate will receive extensive training and development, both internally and externally, to prepare for the role of Sales Representative.

What We offer:  

Competitive compensation salaries, industry standard benefits, and opportunities for professional development and growth.

Sales commissions.

Flexible hours and days.  

Family comes first.

Swedenborg&Finch Corp is an equal-opportunity employer committed to diversity and inclusion in the workplace.  We welcome applications from all qualified candidates. If you are a disciplined individual looking for an opportunity to launch your career in sales, we encourage you to apply.

Please email your resume to info@swedenborgandfinch.com

Definitions

• *Metrics:

In a company, this refers to quantifiable measures used to track and assess the performance of different aspects of the business, such as finance, marketing, operations, and customer service, allowing companies to monitor progress and make informed decisions based on data; common examples include customer satisfaction score (CSAT), net promoter score (NPS), churn rate, revenue per employee, and cost per lead and successful closing. 

• *Churn rate:

Definition

Churn rate is a measure of customer retention and satisfaction. It’s calculated by dividing the number of customers lost during a period by the number of customers at the beginning of that period. 

Calculation

For example, if a company has 500 customers at the beginning of a month and loses 50 customers during that month, its churn rate is 10%. 

Importance

Churn rate is one of the primary factors that determine how many customers a business can support. A lower churn rate is generally better because it means more customers are retained.